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teddy bear at The Statler Hotel 130 Statler Drive, Ithaca, NY 14853 USA

What Guests Say About Cornell's Landmark Hotel

Blending modern style with a grand tradition of hospitality, The Statler Hotel offers an unforgettable experience in Ithaca, NY  and the beautiful Finger Lakes region. See what guests say about our upscale accommodations, luxury service, dining, and scenic setting on the Cornell University campus.

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Service
Quality
Cleanliness
 
Guest   •   November 08, 2022

The definition of how ...

The definition of how a hotel should be.
Service
Quality
Cleanliness
Guest   •   October 26, 2022

Your best bet if ...

Your best bet if you're visiting Cornell University.
Service
Quality
Cleanliness
Guest   •   October 20, 2022

All though my time ...

All though my time here at thr Statler was short. The customer service, especially in the restaurant was below par especially giving the price for the rooms. I would expect a better customer service experience. Coming from the south, maybe I have different expectations, but attentiveness, warm smile, and a general sense that they like their job would be a must. Past that, my experience here was great. I would hope to see a better customer service program or traing for students and employees in the hospitality services to be a bit more inviting and friendly.
Service
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Cleanliness
Guest   •   October 12, 2022

My son held his ...

My son held his wedding here and it made a lovely venue. The room was pretty, the food was good and the staff were extremely helpful and friendly. Over the whole weekend we made a lot of use of the front desk staff (changing room bookings etc.) and they were always patient and made efforts to help us as best they could; Michael Benson in particular helped us several times.
Service
Quality
Cleanliness
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