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teddy bear at The Statler Hotel 130 Statler Drive, Ithaca, NY 14853 USA

What Guests Say About Cornell's Landmark Hotel

Blending modern style with a grand tradition of hospitality, The Statler Hotel offers an unforgettable experience in Ithaca, NY  and the beautiful Finger Lakes region. See what guests say about our upscale accommodations, luxury service, dining, and scenic setting on the Cornell University campus.

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Service
Quality
Cleanliness
 
Guest   •   October 27, 2018

The regent lounge is ...

The regent lounge is a quiet place to have a quick lunch during the day. Great selection of drinks and cocktails as well
Service
Quality
Cleanliness
Guest   •   February 20, 2020

4 stars for the ...

4 stars for the price of 5 I am not complaining about the hotel, I am saying that the price does not match the result. Much about a stay has to do with the people, and the little things. (And that the room does not smell, but I am giving 4 stars because the room was great.) The bell hops were too aggressive & had no conversational skills, the waitstaff was clearly in training, the printers in the business room had no ink. Not killers - but clearly not worthy of 5-stars. I was in the restaurant business, and also a trainer of managers. If this is a school for hotel people, I saw no teachers on staff. How would the teacher of the bell hops know how to improve their skills if they were not there to see it. The hotel is fine, quite nice. But not worth the price.
Service
Quality
Cleanliness
Guest   •   February 20, 2020

4 stars for the ...

4 stars for the price of 5 I am not complaining about the hotel, I am saying that the price does not match the result. Much about a stay has to do with the people, and the little things. (And that the room does not smell, but I am giving 4 stars because the room was great.) The bell hops were too aggressive & had no conversational skills, the waitstaff was clearly in training, the printers in the business room had no ink. Not killers - but clearly not worthy of 5-stars. I was in the restaurant business, and also a trainer of managers. If this is a school for hotel people, I saw no teachers on staff. How would the teacher of the bell hops know how to improve their skills if they were not there to see it. The hotel is fine, quite nice. But not worth the price.
Service
Quality
Cleanliness
Guest   •   October 28, 2018

Great breakfast, room was ...

Great breakfast, room was nice
Service
Quality
Cleanliness