Cornell University is committed to protecting your privacy

The following privacy notice describes what information we collect from you when you visit The Statler Hotel website (https://statlerhotel.cornell.edu, "our website") and how we use this information. Please read this privacy notice carefully so that you understand our privacy practices.

Effective Date of Privacy Notice

The privacy notice was last revised on September 14, 2018.

What information we gather during your visit

Information we gather:
We automatically collect certain information from you when you visit our website. This data is used in conjunction with Google Analytics to gather metrics on site usage including geographic location of visitors and the pathways navigated through our website. The information we collect is not linked to anything that identifies you as an individual. Your session will be tracked but you will remain anonymous as a user. As part of Google Analytics, we also gather device and browser-related information.

Information you may provide:
We may also collect other information as described in this notice or other specific university privacy notices. In order to take full advantage of some of our services, certain tools, such as Travel Click, may request additional contact information, payment information, and/or online identifiers if you sign up for our email offers.

How we use your information

We use gathered information to track user trends and website usage with the goal of improving our visitors' experience and optimizing our websites. Aggregated information is also used to administer this website and prevent abuse.

We use information you provide for the following purposes:

Reservations and Booking
When you book a reservation with us, you will be redirected to our trusted third-party who manages this process and payment collection. We use this information to process your reservation, send you confirmation emails, and provide information relevant to your stay.

Email Offers
When you sign up for our email offers, we associate your email address with preferences you provide for receiving email notifications. In some cases, we create aggregate reports about customer preferences but do not correlate them with the email addresses or individuals.

Contact Forms and Email Links
Should you choose to contact us using the contact form on our Contact us page, information you provide will be collated into an email and sent to us over Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the connections to our email servers are encrypted before the content is sent across the internet. Information sent to us via these forms and over email are used to process your customer service requests.

With whom we share your information

Third Party Data Processors
 
Partnerships Purposes Additional Safeguards
Facebook Software that helps us create specific ads that may appear on your Facebook page; customer outreach and engagement for events and special offers https://www.facebook.com/policy.php
Member of the EU/U.S. Privacy Shield
Google Software that provides us information about your visits to and navigation through our site. https://policies.google.com/?hl=en
Member of the EU/U.S. Privacy Shield
Twitter Customer outreach and engagement for events and special offers https://twitter.com/en/privacy
Instagram Customer outreach and engagement for events and special offers https://help.instagram.com/519522125107875?helpref=page_content
TravelClick Our reservation and booking management vendor; processes credit card payments for bookings Data encryption for security;
https://www.travelclick.com/privacy-policy.html
Milestone Website development and maintenance; Promotion campaigns to direct web users to our website promote specials and events Data encryption for security;
https://www.milestoneinternet.com/privacy-policy.aspx
 

Special cases
Information we gather may be shared with campus constituents, but only if they pertain to specific events where accommodations are a part of a campus visit or function. We will not sell this data to third-parties for their use in direct marketing, advertising, or for the promotion of their products and services.

The company that manages our website, Milestone, uses a number of third parties to process personal data on our behalf. Please consult their privacy policy for a list of those processors.

Cookies and other collection technologies

Cookies
Cookies are text files stored on your computer and accessible only to the websites which create them.

Our websites may use cookies to keep you logged into secure areas of the website and/or to keep track of your preferences as you interact with certain services. You may disable cookies in your browser, however, our websites may not work properly if you do so.

Log Files
Our websites automatically gather anonymous information about our visitors including IP addresses, browser types, and the times and dates of webpage visits. The information collected does not include any personally identifiable details and is used to improve our services and administer our websites.

Protecting your information

No method of transmitting over the internet or storing electronic data is 100% secure, but this site has measures in place to help protect against the loss, misuse, or alteration of the information that is under our control.

Email Marketing

Most emails you may receive from us relate to your reservations or general notifications related to your stay. Any marketing emails you may receive from The Statler Hotel contain options to unsubscribe.

Social Media Presence

If you share our content through social media, such as liking us on Facebook or tweeting about us on Twitter, those social networks will record that you have done so and may set a cookie for this purpose.

If you wish to opt-out of any of these social interactions please refer to the specific social media platform for instructions on how to do so.

External Website Links

From time-to-time, we will link to external websites that we neither own nor control. Cornell University is not responsible for the content, privacy practices, or web accessibility needs on these websites.

Special Notice for EU Residents

If you are located within the European Economic Area (European Union, Norway, Liechtenstein, and Iceland), we acknowledge the rights granted to you under the General Data Protection Regulation (GDPR).

These rights may include:
  1. Right to access your information held by us
  2. Right to correct inaccurate or incorrect information about you
  3. Right to the erasure of your information when it is no longer necessary for us to retain it
  4. Right to restrict processing of your personal information in specific situations
  5. Right to object to processing your information, including sending you communications that may be considered direct-marketing materials
  6. Right to object to automated decision-making and profiling, where applicable
  7. Right to complain to a supervisory authority in your jurisdiction within the EU

Please contact us with any questions, concerns, or if you wish to exercise any of these rights: gdpr@cornell.edu

Contact Information

If you have questions about our privacy notice or the privacy practices it describes, please contact: privacy@cornell.edu.