HLDP participants progress through several paid employment phases, from entry-level positions to student director. Each phase requires a specified minimum hours of paid employment at The Statler Hotel and is completed through a certification process. To prepare for each certification, students are trained in the basic skills of each position. After the participant masters the position, a certification evaluation is conducted.
Cross-Divisional work experiences are also required for students to ensure a broad exposure to hotel operations. Students who progress to the level of Statler Fellow will have reached the pinnacle of the program and are ready to become effective hospitality managers.